The Canadian Professional Insurance Broker (CPIB) is the new senior designation program developed by the Insurance Brokers Association of Canada and its Member Associations, designed specifically for property and casualty insurance brokers. CPIB is positioned at a university level of study with admission prerequisites set at either CAIB or AIIC/CIP designations, or waived for CCIB graduates.
This program consists of three distinct streams: Personal Lines, Commercial Lines and Broker Management. To earn the CPIB designation, students must complete the three mandatory courses and any three of the elective courses in that stream. The program's courses may also be taken individually for general interest or Continuing Education credits. Graduates use of the CPIB designation, as with all IBAC designations, will be restricted to licensed property and casualty insurance brokers who are members or associate members of their provincial/regional brokers association. Non-members are welcome to take the CPIB program and will receive a Certificate of Completion upon graduation.
CPIB's mandatory courses will be available through IBAC's provincial/regional Member Associations, and may be taken in discussion group or distance learning formats.
Elective courses can be taken through a university or college of the student's choosing (classroom study or distance learning options). Students then apply to their local brokers association for a transfer credit for an elective course successfully completed. Similarly, students may apply to their local brokers association for a transfer credit for an elective course taken at a recognized university or community college prior to enrolling in the CPIB program.
CPIB COURSE OUTLINE [ top ]
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PERSONAL LINES |
COMMERCIAL LINES |
BROKER MANAGEMENT |
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Mandatory Courses: |
Law & Ethics
Claims Management and Administration
Advanced Personal Lines
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Law & Ethics
Claims Management and Administration
Advanced Commercial Lines
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Law & Ethics
Claims Management and Administration
Business Strategy
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Elective Courses (choose 3 within stream) |
Accounting / Finance
Marketing
Sales Management
Communications
Business Administration
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Accounting / Finance
Marketing
Sales Management
Communications
Business Administration
*Risk Management
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*Management Accounting
Marketing
*Human Resources
Communications
Organizational Behavior
Business Finance
Management Information Systems (MIS)
Sales Management
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OUTLINE KEY
Brokers must complete 6 courses (3 mandatory and 3 elective courses) in their stream of specialization in order to obtain the designation. The courses marked with an * are strongly recommended due to their relevancy.
DESIGNATION PRE-REQUISITES [ top ]
While CPIB courses are open to any student, the CPIB designation is restricted to those individuals who have successfully completed either the CAIB or CIP/AIIC programs. Designation pre-requisites are waived for those individuals carrying the CCIB designation. Proof of completion is required. WHEN TO APPLY...There are two enrolment periods during the calendar year. It is recommended that individuals apply for enrolment several weeks prior to the application deadline dates. Register now, by contacting IBANS.
MANDATORY
LAW & ETHICS FOR THE CANADIAN INSURANCE BROKER
(All Streamlines)
This advanced course uniquely packages the subjects Law and Ethics and applies them to the needs of the Canadian insurance broker. Topics include business law; ethical principles and issues; personal and organizational ethics; insurance brokers as professionals at common law; developing a risk management strategy for professional liability; corporate law; insurance broker and its business contracts; e-commerce, privacy rights, legislation and practice; employment contracts; employment relationship and termination.
CLAIMS MANAGEMENT AND ADMINISTRATION FOR THE CANADIAN INSURANCE BROKER
(All Streamlines)
This course takes an advanced look at the claims process from the perspective of an insurance broker. Topics include the claims process; responsibilities and rights of the insurer; the brokerage and claims management; claims by assignees and third parties; recent developments and future directions.
ADVANCED PERSONAL LINES FOR THE CANADIAN INSURANCE BROKER [ top ]
(Personal Lines)
This advanced course will take the information about personal lines learned in the CAIB program and expand that to prepare the broker to deal with the more complex issues that face insurance brokers on a daily basis. Topics include beyond the personal liability policy; dealing with exceptional homes; other residences; valuations; home-based businesses; fraud; unlicensed vehicles; sales and promotion.
ADVANCED COMMERCIAL LINES FOR THE CANADIAN INSURANCE BROKER
(Commercial Lines)
This advanced course will take the information about commercial lines learned in the CAIB program and expand that to prepare the broker to deal with more complex issues that face insurance brokers on a daily basis. This course is still in the development stages and specific topics are not available at this time.
BUSINESS STRATEGY FOR THE CANADIAN INSURANCE BROKER
(Broker Management)
This advanced course will assist brokerage managers to integrate what they have learned in prior courses on the various functional areas of managing a brokerage. This course is still in the development stages and specific topics are not available at this time.
ELECTIVE ~ PERSONAL LINES
ACCOUNTING/FINANCE
Understand the language of accounting in a course that balances theory with practice, covering accounting terminology and financial accounting principles and practices. Learn how to construct balance sheets, income statements and analyze financial statements. Also, learn how to record accounting information, organize it for presentation and interpret and use the information as a basis for business decisions.
MARKETING
Bridge the gap between marketing theory and applications. This course is of particular relevance to those wishing to broaden their knowledge of the functional areas of marketing. Basic marketing concepts are carefully examined and then applied through case analysis. Topics include the marketing mix, pricing policies, marketing channels, distribution theory and consumer behaviour.
SALES MANAGEMENT [ top ]
This course is designed to develop professional selling skills. It includes the development of background knowledge in sales techniques as well as the application of this material to professional selling. Includes preparing for the presentation, overcoming objections, and closing the sale.
COMMUNICATIONS
This introductory course explores concepts in communication to foster meaningful relationships with others in every aspect of our lives. You gain insight into the early and continuing influences of others in shaping who you are; gender and cultural differences in communications; cognitive theory and our core values; factors of emotional intelligence, self-awareness and self-esteem; ethics and diversity in the workplace; and personal accountability and empathy leading to effective work teams. The classroom experience provides for theory and practice in an atmosphere of support, interaction and humour.
BUSINESS ADMINISTRATION
This course looks at the primary processes required for you to run a successful company. The importance of both internal and external influences on your firm's functional areas is also considered. We examine the administrative process of planning, organizing, directing, controlling, staffing, leading and measuring, and look at the functions of the finance, personnel and marketing operations.
ELECTIVE ~ COMMERCIAL LINES
ACCOUNTING/FINANCE
Understand the language of accounting in a course that balances theory with practice, covering accounting terminology and financial accounting principles and practices. Learn how to construct balance sheets, income statements and analyze financial statements. Also, learn how to record accounting information, organize it for presentation and interpret and use the information as a basis for business decisions.
MARKETING
Bridge the gap between marketing theory and applications. This course is of particular relevance to those wishing to broaden their knowledge of the functional areas of marketing. Basic marketing concepts are carefully examined and then applied through case analysis. Topics include the marketing mix, pricing policies, marketing channels, distribution theory and consumer behaviour.
SALES MANAGEMENT [ top ]
This course is designed to develop professional selling skills. It includes the development of background knowledge in sales techniques as well as the application of this material to professional selling. Includes preparing for the presentation, overcoming objections, and closing the sale.
COMMUNICATIONS
This introductory course explores concepts in communication to foster meaningful relationships with others in every aspect of our lives. You gain insight into the early and continuing influences of others in shaping who you are; gender and cultural differences in communications; cognitive theory and our core values; factors of emotional intelligence, self-awareness and self-esteem; ethics and diversity in the workplace; and personal accountability and empathy leading to effective work teams. The classroom experience provides for theory and practice in an atmosphere of support, interaction and humour.
BUSINESS ADMINISTRATION
This course looks at the primary processes required for you to run a successful company. The importance of both internal and external influences on your firm's functional areas is also considered. We examine the administrative process of planning, organizing, directing, controlling, staffing, leading and measuring, and look at the functions of the finance, personnel and marketing operations.
RISK MANAGEMENT
This course introduces you to the basics of risk management in a Canadian insurance environment. Topics include the risk management concept; objectives and techniques; risk management in an organization and its effect on profits; risk identification and analysis; property, income and liability risks - traditional, industrial, consumer, environmental; personnel loss and probability risks; risk management decision-making; and capital budgeting methods.
For students interested in completing their CRM designation, it is recommended that you contact RIMS with respect to their registration requirements to ensure that you receive proper accreditation for this course. It is possible to receive a credit for both the CPIB and CRM programs. Click on the link below for further information on the CRM program, http://rimscanada.rims.org/Website/WebsiteDisplay.cfm?WID=936
ELECTIVE ~ BROKER MANAGEMENT [ top ]
MANAGEMENT ACCOUNTING
This course is an introduction to the internal use of accounting data for planning, controlling and decision-making. The goal is to help you identify relevant cost information. Topics include types of cost accounting systems, patterns of cost behaviour and problems of cost determination, allocation, and budgeting and control.
MARKETING
Bridge the gap between marketing theory and applications. This course is of particular relevance to those wishing to broaden their knowledge of the functional areas of marketing. Basic marketing concepts are carefully examined and then applied through case analysis. Topics include the marketing mix, pricing policies, marketing channels, distribution theory and consumer behaviour.
HUMAN RESOURCES
We examine the basic processes of the human resources management function and how these processes interrelate and contribute to an organization's success. Topics include strategic human resources management, leadership and motivation, compensation and employee benefits, performance management, recruitment and selection, labour relations, employment law, managing in diversity, training, organizational development and the evolving role of the human resources professional.
COMMUNICATIONS
This introductory course explores concepts in communication to foster meaningful relationships with others in every aspect of our lives. You gain insight into the early and continuing influences of others in shaping who you are; gender and cultural differences in communications; cognitive theory and our core values; factors of emotional intelligence, self-awareness and self-esteem; ethics and diversity in the workplace; and personal accountability and empathy leading to effective work teams. The classroom experience provides for theory and practice in an atmosphere of support, interaction and humour.
ORGANIZATIONAL BEHAVIOUR [ top ]
The ability to manage people is a critical skill, regardless of your discipline or area of responsibility. This course helps managers and potential managers understand and use the principles of behavioural science. Course content includes influencing behaviour, motivating people, group dynamics, exercising power and leadership, communicating, designing a job and understanding how structure, technology and environment influence people in the organization.
BUSINESS FINANCE
This course outlines the basic theoretical concepts of finance, which require both understanding and mastery for effective decision-making. We focus on the process of financial planning and effective decision-making for a variety of business enterprises. Course content includes financial-ratio analysis, budgeting, forecasting policy, short/long-term financing, capital budgeting and cost/risk factors of capital budgeting.
MANAGEMENT INFORMATION SYSTEMS (MIS)
This course helps students use, develop, and manage computer-based systems. The first half covers the basic features of hardware, software, communications, and databases. The second half examines how users, businesses, the economy, and society are affected by the development of this technology.
SALES MANAGEMENT
Learn about the important role of the sales manager within the modern business organization by analyzing and considering the various functions performed: recruitment and selection, training and development, leading sales meetings, monitoring performance, developing strategy, motivating, forecasting, budgeting and planning. This course is recommended for salespeople who aspire to positions in sales management and for the newly appointed sales manager.
COLLEGE / UNIVERSITY EQUIVALENCIES [ top ]
TO VIEW COLLEGE /UNIVERSITY CREDITS AVAILABLE…..LOG ON TO http://www.cpib.ca
CERTIFICATE PROGRAM
Some post-secondary institutions have non-degree business certificate programs. Check with you local institution to see if any of your elective credits would apply towards a business certificate.
WHEN TO APPLY
If you have an existing university/college credit that appears on the equivalency chart, please contact your local brokers' association for registration information. If you have an existing university/college credit that does not appear on the equivalency chart, please contact your local brokers' association. When taking elective courses, please be sure you check with your local brokers' association to see if there are any registration deadlines to be complied with.
DISTANCE LEARNING
The CPIB elective courses are available to all students across Canada via correspondence through the University of Toronto's School of Continuing Studies. The same registration course rules apply.
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