Inquiries

General inquiries for IBANS

For information regarding your insurance policy/coverage issues please contact an insurance broker, or contact IBANS to be directed to a broker.

If you have an issue/ complaint regarding the actions of a broker, it is recommended that such disputes first be addressed to the relevant company management.  If you do not receive an appropriate and acceptable response, contact the Office of the Superintendent of Insurance and follow their complaints procedure.

Consumer FAQs Find a Broker Online Member Login