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Course Policies

Course / Exam Registrations

All registrations for courses are to be completed on our website. Students can pay directly on the website, or choose the invoice option. 

 Courses registrations for CAIB, CPIB and CCIB are:

  • Non-refundable once textbooks are shipped.
  • Accepted up until 10 days before the exam date.
  • Once registered, students cannot defer their exam until full payment is received and processed by IBANS.

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Exam deferral

All exam deferrals for CAIB, CPIB and CCIB are completed on our website. Students can click the defer link next to their course.

  • Each deferral is $10+HST. This fee will not be waived under any circumstance.
  • Students can only defer once full payment for the course is received and processed by IBANS.
  • Deferrals are accepted 10 days prior to the exam date. Students are NOT permitted to defer after the 10 day period.
  • If students do not defer before the 10 day period and choose not to write the exam, they will receive a mark of zero and must pay $100+HST to register for another exam date.

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Exam Locations

Insurance Brokers Association of Nova Scotia (IBANS) will use the following guidelines when scheduling National exam locations:

  1. IBANS will choose the exams locations based on the following criteria:
    1. Number of students writing in a particular area ;
    2. Ability to secure sufficient space and suitable proctor.
  2. IBANS limits the number of locations to a maximum of 8 separate exam locations, which may change based on the preceding points.
  3. No student shall be allowed to write an exam in their own brokerage.

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Insurance Brokers Association of Nova Scotia (IBANS) requires all students who are writing a National Exam to show a valid photo ID prior to receiving their exam. If students do not show a valid photo ID, they will not be permitted to write their exam.

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Immersion Cancellations

Insurance Brokers Association of Nova Scotia (IBANS) requires students who are enrolled in an immersion course to adhere to the following guidelines:

  1. Must give one month notice to the Professional Development Coordinator if they choose to withdraw from the immersion course. If notice is given later than the one month time period, immersion charges will not be refunded, unless a medical note is presented.
  2. Textbooks are the non-returnable property of the purchaser; therefore no refunds will be given on textbooks if the student cancels the immersion course. Students have the option to complete the course via self study.

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