IBANS is pleased to present five separate webinars for our Education Week 2023, sponsored exclusively by Economical Insurance. The theme for this year's event is " Enhancing the Customer Service Experience". All webinars will focus on how brokers can deliver a more value-based approach when dealing with their clients. Join us for a week of in-depth learning to expand your customer service skills, and push yourself to become the best at what you do!

All webinars will be hosted via Zoom. Login details will be emailed to participants the day before the session.

Turning a First Call Into a Relationship

Grab your coffee and join us for a short session, hosted by our sponsor, Economical Insurance. Focus will be on the first call between a client and the brokerage office.

Your Presenter: Jeremy Martin, Economical Insurance