We are happy to announce the return of our Soft Skills Webinars series, presented by Knightsbridge Robertson Surrette, and sponsored by Economical Insurance.

Part 1 of this two part series will take place March 7, 2018 from 10:00-10:45 am (10:30 -11:15 am in Newfoundland)

Managing Change

Change is the norm of today's business environment, however change is only as effective as people's readiness and ability to adapt to and to thrive in a new environment. These webinars are designed to help leaders and employees guide or influence their team and learn how they can effectively facilitate change and support their team in the process. These webinars will take a practical approach to help leaders be pro-active and responsive to the impact of change.

Specifically, you will learn how to:

1) Understand the process of change and the impact it plays;

2) Develop effective techniques for supporting oneself and others through change to help create a more resilient team and minimize resistance;

3) Understand and have some effective communication strategies to facilitate change.

Your Presenter:

Heather Peters, MER, B.Comm. ACC, UPMA-ACP, HR Practice Leader, Senior Consultant, Knightsbridge Robertson Surette

An insightful leadership coach, solutions-driven consultant and energetic and engaging facilitator with over 25 years experience in leadership, entrepreneurial and strategic HR roles in the insurance, IT, healthcare and financial industries, Heather has helped hundreds of leaders and professionals engage teams and maximize performance in Canada and beyond.