We are happy to announce the return of our Soft Skills Webinars series, presented by Knightsbridge Robertson Surrette, and sponsored by Economical Insurance.

Part 1 of this two part series will take place December 3, 2018 from 10:00-10:45 am (10:30 -11:15 am in Newfoundland)

Resilience and Emotional Intelligence - Part 1

We live in times of continuous change and to weather the storms we need to understand how to be both personally resilient and how to create and sustain resilient teams.  This session delves into what resiliency means, how to help yourself and others in times of ambiguity and change, how to ‘bounce back’ from setbacks and how to fortify ourselves and our teams for sustainable success.  You cannot have resilience without being aware of, understanding and addressing the emotions of yourself and others.  Understand how this occurs and what you need to do more of to become and remain resilient.

 Your Presenter:

Heather Peters, MER, B.Comm. ACC, UPMA-ACP, HR Practice Leader, Senior Consultant, Knightsbridge Robertson Surette

An insightful leadership coach, solutions-driven consultant and energetic and engaging facilitator with over 25 years experience in leadership, entrepreneurial and strategic HR roles in the insurance, IT, healthcare and financial industries, Heather has helped hundreds of leaders and professionals engage teams and maximize performance in Canada and beyond.