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You’re Licensed – Now What? New Broker Essentials Course

December 9, 2021, 11:00 AM - 12:00 PM


You’ve hired your new staff member, they have successfully completed their licensing exam. Now what?


The Insurance Brokers Association of Ontario (IBAO) has created a new eLearning course to help bridge the gap between being licensed and successfully working at a brokerage. Topics include  Brokerage Systems 101, Working with Underwriters, Handling Customers, and much more.


Join Kevin O'Hare to hear more about this eLearning course for brokers, and also for managers. You will get to see a demo of these modules and members will have the chance to access the program at no cost– limited time only!



Your Presenter: Kevin O'Hare, Education Supervisor and Instructional Designer, IBAO

Kevin started at the IBAO 4 years ago to move into a full time Instructional Designer & Education Supervisor role from Apple Inc. His background is solidly in adult education, with both a teaching certification and, recently updated, adult education certificate. Always with the focus; why does the learner need to know this?, he has been part of the IBAO’s pivot to design, compose and develop all original content for both in person and eLearning courses that truly reflect the learner, not just the lecturer. The main courses developed for IBAO include; Broker Essentials In Commercial Insurance, New Broker Essentials courses, Broker Launchpad licensing course with new Becoming an Insurance Broker textbook.