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Personal Lines Account Manager - Gateway Insurance

This is a Permanent, Full-time position.

Category: Personal Lines
Province: Halifax, Nova Scotia
Position: Personal Lines Account Manager
Deadline: November 18, 2016
Posted: September 6, 2016

Job Description / Duties


•Providing high quality customer service to our clients via email, phone and in person
•Managing a book of personal lines business including policy changes, additions, claims management, and new business cross selling
•Maintenance of customer records using a computer-based insurance software system
•Promoting client retention through regular personal contact, claims counseling and superior service

Qualifications / Required Skills

The ideal candidate will have the following qualifications:

• Two to three years experience in personal lines insurance
•Minimum Level 1 General Insurance Brokers' License required
•Preference given to candidates with Level II General Insurance Brokers’ License, CIP or CAIB designation
•Ability to prioritize tasks to accomplish steep goals in a fast-paced environment
•Proven commitment to providing superior customer service satisfaction
•Excellent communications skills and attention to detail
•A working knowledge of The Agency Manager (TAM) broker management system would be an asset

Additional Information

We offer a competitive salary, full medical benefits,. Gateway is committed to continuing improvement and education, supporting staff participation in ongoing professional development opportunities. Salary will be commensurate with experience and education of candidate.

Gateway Insurance is an locally owned independent insurance brokerage. We are a growing, vibrant company, with the passion and expertise to meet all our clients’ insurance needs.
For more information about Gateway Insurance visit www.gatewayinsurance.ca

Contact Information

Please forward resume and cover letter to Cathy Arnold, Personal Lines Manager- carnold@gatewayinsurance.ca

Employer Profile

Gateway Insurance is a truly customer focused brokerage who is seeking an experienced Personal Lines Account Manager for their team in Halifax. To succeed in this position, you must genuinely enjoy helping and working with people. You are a self-starter that works well on your own, while contributing to a positive team environment