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IBC Dash

January 2024

IBC has worked with their member insurance companies to bring to market a competitive product to CGI’s AutoPlus report.  In response, IBAO has created and shared access to information for provincial associations and their members.  We invite you to review this content below and use the links provided.

 

Although not officially launched as ‘live’ yet, once sponsored by an insurance company, your brokerage can ‘sign up’ to access IBC DASH. Signing up once invited to do so prior to the ‘live’ date, will enable you to set up your business administration and service access making the move to using the service more streamlined once live.

With this in mind, it is now time to provide you with the preparatory training information that you will need for your business to use the new IBC service.

Within this communication, you will learn:

  1. How your brokerage will “sign up” for the new product
  2. Where to access training on DASH
  3. How your brokerage will enroll your staff
  4. Other considerations that may lead to changes in your office

How your brokerage will “sign up”

  • The majority of carriers within Canada have already agreed to participate in DASH, however they will all rollout to their brokerage communities based on their own timeline.  Please be on the lookout for communications via your normal channels on the plans for your markets to include your business in their rollout process. You will receive a direct communication from one or more of your markets on how and when to do this.
  • Your brokerage will need to sign a Product and Data Licensing Agreement (Brokers) with IBC. (Please refer to the IBAO Memo on their website).
  • Your brokerage will need to be “sponsored” by a carrier for DASH. This requires paperwork to be processed for each of your markets.

 Where to access training on DASH

  • The IBAO is providing a Landing Page, available to all within the industry, where brokerage training material is made available.  To be clear, brokerages from any Province can access this material, either through the IBAO or their respective Association, regardless of brokerage association membership.
  • The primary training materials to be accessed are as follows:

A training webinar, that overviews the DASH report ordering portal and functionalities contained within in it

A training webinar for DASH admin users specifically, detailing the administration functions for your brokerage

Tailored content for brokerages, including an overview of DASH, a list of key broker user DASH portal functions with answers hyperlinked back to the overarching IBC DASH User Manual hosted by IBC, and an FAQ document to address commonly asked questions from brokers

The IBC DASH User Manual, (also linked to on the Landing Page)

A copy of the IBAO Contract Review Memo (shared to brokerage principals via email)

We are currently unsure when the ‘live’ date will be exactly so you should assess for your own business whether training staff now or when you know when the ‘live’ date will be, will be best for you / your staff.

How your brokerage will enroll your staff, once IBC has confirmed that DASH has gone ‘live’

  • Note that more details on the enrollment process are included in the initial broker training material, found on the Landing Page
  • Once your brokerage has signed the Subscription Services Agreement with IBC, and has completed the sponsorship documents for at least one carrier, and IBC has announced the system has gone ‘live, you will then be provided with user credentials for your brokerage administrator by IBC
  • Once you have been notified of these credentials by IBC then your administrator will be able to log in and set up the appropriate staff in your brokerage
  • The variables for your brokerage’s set up are discussed within the training webinar for admin user                                         

Other Considerations

We have issued a separate memo on the IBC Product and Data Licensing Agreement for Brokers, but you should be aware that the terms of that agreement in connection with the deidentification and use of the data by your third-party providers (including, but not limited to, Applied Rating Services) will require you to update your consumer consent language. We have provided suggested wordings for you to use for both PL & CL for this purpose. Please ensure you take account of all of the IBC contractual terms when assessing the required changes within your operations to be in compliance once you have signed up for the service.

There are some clear wins for brokerages from this new product that you should be aware of, including the removal of the need to allocate each report to a carrier, as well as the ability to gain access directly to verified data for pre-population to ease the client experience, via the API.  The overall benefit of this new product / service should be reduced cost for the industry as a whole and IF your brokerage pays for AutoPlus reports directly today, there could be significant financial benefit for you moving to this new service.

I anticipate that, as with all large-scale rollouts, there will be some challenges along the way. Please let us (or your local Association, if not the IBAO) know of any issue that you encounter so that we can continue to improve the directions and training that we have created.