IBC DASH

Data Fact Sheet - October 2026

We want to take a moment to highlight how DASH reports are built and reaffirm IBC’s commitment to delivering essential, reliable driver and automobile data to the Canadian insurance industry. The IBC DASH system was developed in collaboration with the industry to meet specific business needs rather than replicating an existing system. Industry forums were used to define detailed requirements for the new system. As the product evolves, it will continue to be guided by the industry.

How DASH Reports are Generated

DASH relies on data reported by insurers in the Underwriting Information Plan (UIP) collected under the authority of Facility Association (FA). DASH reports are intended to support enhanced underwriting accuracy and provide reliable information for the industry. Prior to the system launch in June 2024, FA conducted rigorous report testing with IBC to confirm that the UIP data is accurately displayed in DASH. Since its launch in June 2024, over 5 million DASH reports have been generated without any other industry-wide concerns expressed.

Here are some ways DASH reports are generated:

• The DASH system uses UIP data and supplementary (voluntary) data to determine a driver’s information, including their Driver’s Licence Number (DLN), Name, Date of Birth, Marital Status, Gender, and Driver Training. The data presented is for identification purposes only and is not used as rating factors, in accordance with regulatory guidelines in Atlantic Canada.
• DASH reports are built using the Driver’s Licence Number (DLN) when an individual is reported as a vehicle operator on a policy. When an individual is a policy holder, it does not automatically get counted towards their driving experience on a DASH report. Although named as a policy holder, the person must be reported as a vehicle operator through UIP or supplementary data submissions.
• If an individual has licences issued in various provinces or an updated licence number within a province, then their driver auto insurance data is not linked in DASH. DASH driver history searches should be completed on all licence numbers issued to a specific driver.
• For each driver, DASH calculates the Years of Continuous Insurance as an uninterrupted number of full years where the driver was insured as any kind of operator, up to the report date.
• Third party claim information must be verified with the insurer that reported the data, not the individual’s own insurer. Only the reporting insurer can confirm details for a claim involving a third-party driver.
• Supplementary data are submitted to IBC from insurers on a voluntary basis, including additional operator information and zero-dollar claims.
• The policy coverage period on a report is based on the effective date of the earliest policy term to the expiry or cancellation date of the latest policy term that the driver was listed.
• Missing coverage information or a gap in an individual’s insurance history is not automatically flagged in DASH. Driver insurance information could be reported with a new licence number, or they may have been an additional driver on a policy with an insurer that does not participate in supplementary data submission.
• Commercial auto insurance policy information is available in DASH when there is a vehicle operator reported on a policy. Commercial policies without named operators / drivers will not display as DASH generates driver history reports, not policy history reports.

To learn more, review FA’s Product Differences document available on DASHinfo.

How to Request a Correction

IBC is not authorized to modify insurer-reported coverage or claim data in DASH unilaterally or based on broker requests. If you have questions about data inconsistencies on a specific DASH report, please contact the reporting insurer directly. Insurers must update their internal systems first, then update the information in DASH.
Questions?

Visit DASHinfo.ibc.ca – your primary resource for comprehensive training material on DASH functionality.

You can also explore broker-specific training materials listed below.

BACKGROUND NS TRAINING LINKS

January 2024 - Upcoming Launch

IBC worked with their member insurance companies to bring to market a competitive product to CGI’s AutoPlus report. In response, IBAO has created and shared access to information for provincial associations and their members. We invite you to review this content below and use the links provided.

Where to access training on DASH

The IBAO has provided a Landing Page, available to all within the industry, where brokerage training material is made available. To be clear, brokerages from any Province can access this material, either through the IBAO or their respective Association, regardless of brokerage association membership.
The primary training materials to be accessed are as follows:

A training webinar, that overviews the DASH report ordering portal and functionalities contained within in it

A training webinar for DASH admin users specifically, detailing the administration functions for your brokerage

Tailored content for brokerages, including an overview of DASH, a list of key broker user DASH portal functions with answers hyperlinked back to the overarching IBC DASH User Manual hosted by IBC, and an FAQ document to address commonly asked questions from brokers

The IBC DASH User Manual, (also linked to on the Landing Page)

A copy of the IBAO Contract Review Memo (shared to brokerage principals via email)

How your brokerage will enroll your staff

Note that more details on the enrollment process are included in the initial broker training material, found on the Landing Page
Once your brokerage has signed the Subscription Services Agreement with IBC, and has completed the sponsorship documents for at least one carrier, and IBC has announced the system has gone ‘live, you will then be provided with user credentials for your brokerage administrator by IBC
Once you have been notified of these credentials by IBC then your administrator will be able to log in and set up the appropriate staff in your brokerage
The variables for your brokerage’s set up are discussed within the training webinar for admin user

There are some clear wins for brokerages from this new product that you should be aware of, including the removal of the need to allocate each report to a carrier, as well as the ability to gain access directly to verified data for pre-population to ease the client experience, via the API. The overall benefit of this new product / service should be reduced cost for the industry as a whole and IF your brokerage pays for AutoPlus reports directly today, there could be significant financial benefit for you moving to this new service.