We are happy to provide IBANS members with a series of Soft Skills Webinars, presented by Knightsbridge Robertson Surrette.
An insightful leadership coach, solutions-driven consultant and energetic and engaging facilitator with over 25 years experience in leadership, entrepreneurial and strategic HR roles in the insurance, IT, healthcare and financial industries, Heather has helped hundreds of leaders and professionals engage teams and maximize performance in Canada and beyond.
October 2018 - Building Client Relationships with Exceptional Client Service
November 2018 - Creative Problem Solving Skills for Effective Decision Making
December 2018 - Building Resilience and Emotional Intelligence